Outsourcing – die Balance zwischen Kostenersparnis und Know-How Verlust von Susanne Schmucker, 02.2012
Bei IBM nennt man es “Liquid” in anderen Unternehmen “Stellenabbau”: Outsourcing gilt nach wie vor als effektives Instrument, um Fixkosten im Unternehmen zu senken. Vor allem IT-, Personal- und Logistik-Services sind betroffen. Nicht immer dient eine Auslagerung von Geschäftsprozessen tatsächlich dem Unternehmenserfolg: denn mit der Kostenersparnis gehen der Verlust von Expertise sowie ein erhöhter Bedarf an Koordination einher.
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Konzepte
Wesentliches Schlagwort: Outsourcing
Regionale Aspekte: Deutschland – Outsourcing
Literaturliste
Flexible outsourcing / Michele Moretto and Gianpaolo Rossini.
- Flexible outsourcing / Michele Moretto and Gianpaolo Rossini.
(2012) In: Managerial and decision economics. – Chichester [u.a.]. – Bd. 33.2012, 1, (Jan.2012) S. 47-59.
Strategic Outsourcing : The Alchemy to Business Transformation in a Globally Converged World / by Bharat Vagadia.
Bharat Vagadia
- Strategic Outsourcing : The Alchemy to Business Transformation in a Globally Converged World / by Bharat Vagadia.
(2012) Management for Professionals; Online-Ressource.
- Strategic outsourcing : the alchemy to business transformation in a globally converged world / Bharat Vagadia.
(2012) Management for Professionals; XXIII, 227 S.
- Strategic Outsourcing : The Alchemy to Business Transformation in a Globally Converged World
(2011) 1. Aufl. – [s.l.]; Online Ressource (250 S.).
Die Erbringung von unterstützenden Funktionen in deutschen Unternehmen : eine fallstudienbasierte Analyse / von: Alexander Strathmann.
- Die Erbringung von unterstützenden Funktionen in deutschen Unternehmen : eine fallstudienbasierte Analyse / von: Alexander Strathmann.
(2011) Vallendar, WHU – Otto Beisheim School of Management, Diss., 2011. – ; Online-Ressource (PDF-Datei: VIII, 270 S., 1,92 MB).
Governance modes for offshoring activities : a comparison of US and German firms / Thomas Hutzschenreuter; Arie Y. Lewin; Stephan Dresel.
- Governance modes for offshoring activities : a comparison of US and German firms / Thomas Hutzschenreuter; Arie Y. Lewin; Stephan Dresel.
(2011) In: International business review. – Amsterdam [u.a.]. – Bd. 20.2011, 3, (Jun.2011) S. 291-313.
HRM and the use of personnel services : an empirical analysis of German firms / Dorothea Alewell and Sven Hauff, Katrin Weiland, Kirsten Thommes.
- HRM and the use of personnel services : an empirical analysis of German firms / Dorothea Alewell and Sven Hauff, Katrin Weiland, Kirsten Thommes.
(2011) In: International journal of manpower. – Bradford. – Bd. 32.2011, 4, S. 394-409.
The perceived benefits of business process outsourcing : an empirical study of the German banking industry / Heiko Gewald.
- The perceived benefits of business process outsourcing : an empirical study of the German banking industry / Heiko Gewald.
(2010) In: Strategic outsourcing. – Bingley [u.a.]. – Bd. 3.2010, 2, S. 89-105.
IT-Outsourcing in Deutschland / Eberhard Schott; Jörg Striebeck.
- IT-Outsourcing in Deutschland / Eberhard Schott; Jörg Striebeck.
(2012) In: Informationsmanagement 2.0. – Düsseldorf. – 2012, S. 305-321.
Globalisierung von IT-Dienstleistungen : Herausforderungen für die Personalentwicklung / Andrea Baukrowitz; Andreas Boes; Thomas Hennig.
- Globalisierung von IT-Dienstleistungen : Herausforderungen für die Personalentwicklung / Andrea Baukrowitz; Andreas Boes; Thomas Hennig.
(2011) In: Mit Dienstleistungen die Zukunft gestalten. – Frankfurt am Main [u.a.]. – 2011, S. 151-160.
Service-Externalisierung : Ein wettbewerbsstrategisches Konzept im Management IT-basierter Dienstleistungen / von Carolin Löffler.
- Service-Externalisierung : Ein wettbewerbsstrategisches Konzept im Management IT-basierter Dienstleistungen / von Carolin Löffler.
(2011) 1. Aufl. – Wiesbaden; Online-Ressource.
- Service-Externalisierung : ein wettbewerbsstrategisches Konzept im Management IT-basierter Dienstleistungen / Carolin Löffler. Mit einem Geleitw. von Freimut Bodendorf.
(2011) 1. Aufl. – Gabler research. – Wiesbaden; XXII, 233 S.
Outsourcing technologieorientierter Dienstleistungen / Nick Gehrke; Robert Martignoni; Markus Nüttgens.
- Outsourcing technologieorientierter Dienstleistungen / Nick Gehrke; Robert Martignoni; Markus Nüttgens.
(2011) In: Mit Dienstleistungen die Zukunft gestalten. – Frankfurt am Main [u.a.]. – 2011, S. 333-342.
Performance implications of outsourcing for technological innovations : managing the efficiency and adaptability trade-off / Carmen Weigelt and M. B. Sarkar.
- Performance implications of outsourcing for technological innovations : managing the efficiency and adaptability trade-off / Carmen Weigelt and M. B. Sarkar.
(2012) In: Strategic management journal. – Chichester [u.a.]. – Bd. 33.2012, 2, (Feb.2012) S. 189-216.
The impact of outsourcing strategies on companies’ intellectual capital / Ingi Runar Edvardsson.
- The impact of outsourcing strategies on companies’ intellectual capital / Ingi Runar Edvardsson.
(2011) In: Knowledge management research & practice. – Basingstoke. – Bd. 9.2011, 4, (Dez.2011) S. 286-292.
The sidelining of top IT executives in the governance of outsourcing : antecedents, power struggles, and consequences / Subrata Chakrabarty and Dwayne Whitten.
- The sidelining of top IT executives in the governance of outsourcing : antecedents, power struggles, and consequences / Subrata Chakrabarty and Dwayne Whitten.
(2011) In: IEEE transactions on engineering management. – New York, NY. – Bd. 58.2011, 4, (Nov.2011) S. 799-814.
Softwareentwicklung offshore – Warum so viele Projekte scheitern / Peter Buxmann.
- Softwareentwicklung offshore – Warum so viele Projekte scheitern / Peter Buxmann.
(2010) In: Neue Entwicklungen im Informationsmanagement. – Bochum. – 2010, S. 1-8.
Management komplexer IT-Offshoring Projekte / Bernd Wetekam.
- Management komplexer IT-Offshoring Projekte / Bernd Wetekam.
(2010) In: Neue Entwicklungen im Informationsmanagement. – Bochum. – 2010, S. 1-11.
Success factors in logistics outsourcing / Alexander de Grahl.
Alexander Grahl
- (2011) 1. ed. – Gabler research : Essays on supply chain management. – Wiesbaden; XV, 109 S.
- Success Factors in Logistics Outsourcing / by Alexander Grahl.
(2012) Wiesbaden; Online-Ressource.
- Success Factors in Logistics Outsourcing
(2011) 1. Aufl. – Gabler research : Essays on supply chain management. – [s.l.]; Online Ressource (124 S.).
- Relational behavior in logistics outsourcung relationships / by Alexander de Grahl.
(2011) In: Success factors in logistics outsourcing. – 2011, S. 79-103.
- Logistics outsourcing interfaces : the role of customer partnering behavior / by Evi Hartmann and Alexander de Grahl.
(2011) In: Success factors in logistics outsourcing. – 2011, S. 53-78.
- The flexibility of logistics service providers and its impact on customer loyalty : an empirical study / by Evi Hartmann and Alexander de Grahl.
(2011) In: Success factors in logistics outsourcing. – 2011, S. 7-51.
HR outsourcing and service quality : theoretical framework and empirical evidence / Irene Braun and Kerstin Pull; Dorothea Alewell and Susi Störmer; Kirsten Thommes.
- HR outsourcing and service quality : theoretical framework and empirical evidence / Irene Braun and Kerstin Pull; Dorothea Alewell and Susi Störmer; Kirsten Thommes.
(2011) In: Personnel review. – Bradford. – Bd. 40.2011, 3, S. 364-382.
Payroll outsourcing : a new paradigm / Princy Thomas and P. K. Thomas.
- Payroll outsourcing : a new paradigm / Princy Thomas and P. K. Thomas.
(2011) In: The IUP journal of business strategy. – Hyderabad. – Bd. 8.2011, 4, (Dez.2011) S. 46-54.
A strategic decision framework for innovation outsourcing / Zhijian Cui and Christoph Loch.
- A strategic decision framework for innovation outsourcing / Zhijian Cui and Christoph Loch.
(2011) In: International journal of innovation management. – Singapore. – Bd. 15.2011, 5, (Okt.2011) S. 899-930.
External technology supply and client-side innovation / Christian Peukert.
Flexibility in response to competitive pressure from globalized markets and increasingly individualized customer desires has become vital for firms. A common strategy to address this challenge is to employ a dynamic concept of organization and reach beyond the boundaries of the firm. Accordingly, technology transfer from providers of knowledge intensive business services attracts more and more attention. In this context we focus on external supply of information technology and client-side innovation. The aim of this paper is to contribute to resolving an empirical puzzle arising from the prior literature. Some authors find beneficial effects of IT outsourcing, others underline that firms often fail to achieve expected strategic goals. Our stylized theoretical model combines a knowledge production function framework and transaction cost economics. We hypothesize that the right balance between internal and external knowledge is critical for innovation. The empirical application is German firm-level data covering a wide range of industries from 2003 to 2006. Our results largely support the theoretical arguments and suggest a positive linear relationship between the level of outsourcing and process innovation. For product innovation we find a hump-shape. — Knowledge Production Function ; Transaction Cost Economics ; Product Innovation ; Process Innovation ; KIBS ; IT Outsourcing ; ZEW ICT survey
- External technology supply and client-side innovation / Christian Peukert.
(2011) Discussion paper / ZEW ; 11-082; Online-Ressource (PDF-Datei: 25, [3] S., 694 KB).
Managing software outsourcing relationships in emerging economies : an empirical study of the Chinese small- and medium-sized enterprises / Steven Ji-Fan Ren, E. W. T. Ngai, and Vincent Cho.
- Managing software outsourcing relationships in emerging economies : an empirical study of the Chinese small- and medium-sized enterprises / Steven Ji-Fan Ren, E. W. T. Ngai, and Vincent Cho.
(2011) In: IEEE transactions on engineering management. – New York, NY. – Bd. 58.2011, 4, (Nov.2011) S. 730-742.
Balancing internal and external knowledge acquisition : the gains and pains from R&D outsourcing / Christoph Grimpe and Ulrich Kaiser.
- Balancing internal and external knowledge acquisition : the gains and pains from R&D outsourcing / Christoph Grimpe and Ulrich Kaiser.
(2010) In: Journal of management studies. – Oxford. – Bd. 47.2010, 8, (Dez.2010) S. 1483-1509.
Growing trend in R&D outsourcing / Kyung Hee Lee.
- Growing trend in R&D outsourcing / Kyung Hee Lee.
(2011) In: KIET industrial economic review. – Seoul. – Bd. 16.2011, 6, (11/12.2011) S. 16-29.
Outsourcing and offshoring engineering projects : understanding the value, sourcing models, and coordination practices / Leslie Willcocks; Ilan Oshri; Julia Kotlarsky; Joseph Rottman.
- Outsourcing and offshoring engineering projects : understanding the value, sourcing models, and coordination practices / Leslie Willcocks; Ilan Oshri; Julia Kotlarsky; Joseph Rottman.
(2011) In: IEEE transactions on engineering management. – New York, NY. – Bd. 58.2011, 4, (Nov.2011) S. 706-716.
Outsourcing with heterogeneous firms / Sasan Bakhtiari.
- Outsourcing with heterogeneous firms / Sasan Bakhtiari.
(2011) School of Economics discussion paper / The University of New South Wales ; 2011,03; Online-Ressource (25 S.).
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